Got questions? Below you'll find answers to questions we often get asked. If you still have a question beyond these, feel free to reach out. Hit that LET'S TALK button and let's get ready to DO MORE GOOD together!
The design process usually involves several stages, including research, concept development, design creation, revisions, and finalization. The process may vary depending on the project’s complexity. Typical design projects can take 2-5 business days.
The number of projects we can accommodate per month is influenced by several factors. These include the specific type of service(s) chosen, the complexity of each project, and the time required for revisions and feedback. Typically, the average number of design projects are 1-3 per month.
The timeframe depends on the project's scope and complexity. A simple design might take a few days, while more complex projects could take several weeks. Typical design projects can take 2-5 business days.
Open communication is key! Provide specific feedback on what you like and dislike about the designs. Designers will provide revisions to refine the design until it aligns with your vision.
The number of revisions you can request will vary based on the specific service(s) you've chosen, the complexity of the requested edits, and the time required for the revisions.
Clients will receive their finalized designs in a range of commonly used formats, including high-quality JPEG, PNG, and PDF files. These formats ensure compatibility across various platforms and applications. Should you require the source files for future flexibility or additional modifications, we're more than happy to provide them upon your request.
Yes! Our designs are crafted to be versatile and adaptable for both print and digital purposes. We take into consideration factors such as resolution, color profiles, and file formats to guarantee optimal results in both realms.
Projects that are out of scope include photography, complex illustrations, original infographics, fillable or interactive PDF documents, large print/PDF projects, large copy-heavy layout projects, magazine layouts, and 3D/CAD. Company/organization logos and brand style guides are not included in our Design options, but are available with our branding services! If you have any questions about a project or skillset, please ask!
We use a project management software called Asana. It’s easy to use, organizes communication, and helps us get your design projects done in lightning time.
In your design brief, you'll provide crucial technical information, details about the target market (if applicable), desired outcomes, and also provide examples of designs/colors you like or dislike.
The timeframe varies depending on factors like video length and complexity. Simple videos may take a few days to complete, while more intricate projects can take up to a week.
Yes! If you have existing footage, images, or videos, you can provide them to the video team. They can incorporate these elements into the final design to align with your vision.
Yes! We have access to a diverse range of high-quality stock resources that will align with the theme and requirements of your project.
The final video will be provided in an mp4 format. Our team can provide formats suitable for various platforms, such as social media or websites.
We do not provide source files for video projects in order to ensure the integrity of our creative process and maintain quality control over the final product.
Yes! We do provide video revisions as part of our services. The availability and extent of video revisions may vary depending on the type of service(s) you choose. We understand the importance of ensuring your complete satisfaction with the final product and are committed to working closely with you to achieve your desired outcome.
Legally we are unable to use any copyrighted footage, images, music, trademarks, logos, brand names, or other media unless proper permission or licensing is in place.
Source files are not available with our video services. These files are often very large in size, making them impractical to transfer or share easily. In addition, in some cases, we may not have the full rights to distribute certain assets due to licensing agreements or legal considerations. Respecting these agreements is essential to ensure that our work adheres to ethical and legal standards.
We use a project management software called Asana. It’s easy to use, organizes communication, and helps us get your video projects done quickly.
In your design brief, you'll provide crucial technical information, details about the target market (if applicable), desired outcomes, and also provide examples of designs/colors/videos you like or dislike.
Branding encompasses the visual and emotional identity of your entity. It includes your logo, colors, typography, messaging, and overall tone. It helps create a distinct identity that resonates with your target audience and sets you apart from other entities.
A strong brand can enhance recognition, build trust, and foster loyalty. It helps you communicate your values and establish a memorable presence in the market, leading to increased engagement and long-term success.
Our design process begins with a thorough strategy session where we discuss your goals, values, target audience, and much more. This information helps us create design concepts that reflect the essence of your brand and resonate with your intended audience.
Yes! Whether you're starting a new venture or looking to rebrand something existing, we can guide you through the entire branding process. Our branding specialist team will work closely with you to understand your vision, values, and objectives, and then develop a tailored brand identity that captures your essence.
The timeline for branding projects can vary based on the scope and complexity of the work. Typically, the branding process involves several stages, including research, design, revisions, and finalization. We'll provide you with a detailed project timeline during our strategy session.
No problem. We can build upon your existing logo and create a comprehensive brand identity that includes visual guidelines, color palettes, typography recommendations, and messaging. This ensures a consistent and impactful brand across all touchpoints.
Absolutely! Your input is invaluable in shaping the branding for your entity. If you have specific ideas, preferences, or elements you'd like to incorporate, we'll work closely with you to integrate them into the design process.
Yes! We understand the importance of aligning the branding with your vision. Our services include a certain number of revision rounds to ensure that the final branding resonates with your preferences and overall goals.
Yes! Our branding solutions are designed to be versatile and effective across various platforms, including digital and print media. We ensure that your brand elements are adaptable and maintain their visual appeal in different contexts.
PMF Creative offers a range of social media services, including:
PMF Creative can help your business establish a strong social media presence, engage with your target audience, create compelling content, run effective ad campaigns, and ultimately drive brand awareness, customer engagement, and business growth.
You will receive links to previews of your social media batches that consist of captions and graphics or reels, or both, depending on the availed service. We will not post anything you do not approve. Although we already have some clients who trust us to post even without approval.
We do not provide source files with our social services for the following reasons: 1) distributing source files could infringe upon copyright or licensing regulations, potentially leading to legal complications for both our clients and our company and, 2) while we create and curate content, we may not always own the full rights to every component used.
Yes, we do offer ecommerce sites at an additional monthly cost. Contact your sales representative for more information. If you are already an existing client, email [email protected]
Yes. Simply provide your own password and we can set up the page for you. There is only one password per page - not per user. You may have multiple password protected pages.
You can find details about your revision limit in your contract. Extra-contractual revisions can be purchased at an additional cost.
Depending on your plan, there may be opportunities to add pages to your website. Please consult your Account Executive.
Yes. We can create extra pages that cannot be found on your website for things such as event signups and announcements. This will be included in your overall page count.
We integrate with all databases. However, some do have restrictions. Please contact your Account Executive for more information.
YES! Our sites are responsive — they will look good on all devices!
We apply SEO best practices to all our sites to make sure you rank well in different search engines.
We are able to integrate or link out to most 3rd party platforms.
Timelines vary because every client is different. Website size and complexity and client responsiveness can all affect build timeline. We value consistency and professionalism with every step and care about doing it right the first time. Rush options are available at additional cost but are still dependent on the overall process.
To make your website live, you must have a domain. After that, you can give us access to publish your site, or we can provide the necessary records for you to do it in house.
No. We are not a domain provider, but we can assist in launching your website alongside your domain provider.
No, we do not. There are a variety of companies who offer this service, and our forms work with any email host.
No. We do not.
At PMF Creative, we create custom graphics and coding to develop your website during build. However, we do not continue this service once your website is live. Our Media Division can handle all graphics and videos needed for ongoing live website updates with the addition of an active PMF Creative Media plan. Contact your sales representative for more information.
Our team is comprised of highly skilled and experienced professionals who are dedicated to realizing your creative vision. We understand that your mission is of utmost importance, so we're here to take care of all things creative. Whether developing a compelling brand identity, crafting stunning graphics, designing captivating websites, producing engaging videos, or delving into other creative endeavors, we have the expertise to help you grow your community and achieve your goals. Our commitment is to provide you with top-notch creative solutions that align with your mission, captivate your audience, and drive meaningful engagement.
What sets us apart is our emphasis on QUALITY over quantity. We're dedicated to empowering those making a positive impact. While you focus on your organization, we handle all things creative. We're not just service providers; we're partners in your mission. Together, we can achieve remarkable things.
One key aspect of our project management process is the establishment of clear timelines. We understand that deadlines drive accountability and success; thus, we set realistic and achievable milestones for every project. These timelines are carefully crafted based on the project's complexity, scope, and resources available. By adhering to these timelines, we ensure that the project stays on track and progresses smoothly toward its completion.
Regular updates play a pivotal role in our approach. Our team maintains a continuous and open line of communication to keep all stakeholders informed about the project's status. This transparent communication ensures that everyone knows the progress made, any challenges encountered, and the steps taken to address them. If timeline or project plan adjustments are needed, these updates allow us to make informed decisions promptly.
We serve various industries, catering to businesses, churches, and non-profit organizations. Our offerings are tailored to meet each sector's unique needs and goals. Whether it's providing solutions to enhance operational efficiency for businesses, aiding churches in their community outreach efforts, or supporting the missions of non-profits, we are committed to delivering value across various sectors. Our team understands each industry's distinct challenges and opportunities, allowing us to provide customized solutions that align with your specific objectives.
Ensuring effective communication throughout a project is paramount for its success. At our organization, we've implemented a comprehensive approach to achieve this goal. Firstly, we assign dedicated points of contact for each project. These individuals act as liaisons between the team and stakeholders, streamlining communication and ensuring that queries, updates, and concerns are promptly addressed.
Moreover, we place great emphasis on regular updates. Scheduled meetings or progress reports, depending on the project's nature, keep everyone in the loop. This practice fosters transparency and enables early identification of potential challenges, allowing us to pivot or refine strategies as needed.
In addition, we harness the power of collaboration tools. Cutting-edge software facilitates real-time information sharing, document collaboration, and seamless communication. This approach eliminates silos of information and promotes a dynamic exchange of ideas among team members, fostering a collective sense of ownership and shared purpose.
By incorporating these practices—dedicated points of contact, regular updates, and collaboration tools—we ensure that you, as a valued stakeholder, remain well-informed at every stage of the project. Our commitment to effective communication underpins our dedication to delivering outstanding results.
Editor access is used to change content on your website. We share the authority to make changes on your site. This is easy to use and we'll teach you how to make edits!
You will only be able to have one login to Editor but can share that login with others if you would like. You may also purchase additional Editor licenses, if needed.
You can change text, images, links, and more!
Your maintenance Account Executive is here to help you. Editor access is something we offer as a convenience to the client. You can always reach out to your maintenance AE to request edits.
YES! We regularly update your website based on your maintenance plan.
Turnaround time on simple/basic requests is two business days. However, turnaround time can vary for larger requests such as adding new features or sections. We review all requests and provide an estimated timeline.
We provide all of our clients with Editor access to make edits to their websites at any time. If you still need Editor access, contact your Account Executive.